Privacy Policy

Raloden Journal ("Raloden," "the publication," "we," or "us") publishes editorial articles about daily supplement habits, food choices, and active living for men in Indonesia. This Privacy Policy explains, in plain and specific terms, what information the website at raloden.info collects, why it is collected, how long it is kept, which outside service providers assist with the operation of the site, what choices a reader has, and how to reach the editorial office with a question or a request. The policy applies to raloden.info, its contact form, any future newsletter sign-up, and ordinary correspondence addressed to the Jakarta editorial office. It does not extend to third-party websites that a reader may reach through a link published in an article, and readers are encouraged to review the privacy notice of any external site before sharing information there.

1. Scope of this document and who it covers

This policy covers every visitor who loads a page on raloden.info, submits the contact form, writes to the editorial mailbox, or otherwise corresponds with Raloden about an article, a correction, or a general inquiry. It covers information collected automatically by the web server as well as information a reader chooses to type into a form. It does not cover employment applications, vendor contracts, or other business records that Raloden may hold for reasons unrelated to the public website, since those are governed by separate internal procedures. The policy is written for an adult general readership; the site is not designed to solicit information from children, and any account created by a minor without appropriate consent from a guardian will be closed once identified.

2. Information the site collects

When a reader submits the contact form, the fields collected are limited to a name, an email address, and the free-text content of the message itself; no payment details, government identification numbers, or account passwords are requested anywhere on the site. The web server that hosts raloden.info automatically logs technical details for every request, including the visitor's IP address, browser and operating system identifiers, the page requested, the approximate date and time, and the referring page if one was present. If a newsletter sign-up form is introduced in a future version of the site, it will collect only an email address and, optionally, a first name, and this policy will be updated in advance of that feature going live. Raloden does not knowingly collect sensitive categories of personal data such as health records, religious belief, or biometric identifiers through this website.

3. Why the information is used

Contact-form submissions and direct correspondence are used to read and answer the message, to route a correction request to the appropriate editor, and to keep an internal record of reader feedback that may influence future article topics. Server logs are used to keep the website running reliably, to detect and limit abusive automated traffic, and to produce aggregate statistics about which pages readers find useful, such as total page views by section. None of the information described in Section 2 is sold, rented, or exchanged for marketing lists, and it is not used to build an individual advertising profile of a named visitor. Where a message is shared internally, it is shared only with the specific editor or contributor who needs it to respond, and access is limited to editorial staff with a work-related reason to see it.

4. Legal basis for processing

Because Raloden is based in Jakarta and serves a primarily Indonesian readership, personal data processing on this site is carried out in a manner consistent with Law No. 27 of 2022 on Personal Data Protection (Undang-Undang Pelindungan Data Pribadi). Processing of a contact-form message relies on the reader's consent, given at the moment the form is submitted, and that consent can be withdrawn at any time by writing to the address in Section 9. Processing of basic server logs relies on Raloden's legitimate interest in operating a secure and reliable website, an interest that is balanced against the limited and largely non-identifying nature of the log data involved. Where a legal obligation requires disclosure, such as a lawful request from an Indonesian authority, Raloden may process or disclose data on that separate legal basis, and it will document the request internally.

5. How long information is kept

Contact-form messages and any related editorial correspondence are kept for twenty-four months from the date of the last exchange, after which they are deleted unless a longer period is required to resolve an open correction or a legal matter. Raw web-server access logs are retained for ninety days on the hosting infrastructure and are then automatically purged as part of routine log rotation. If aggregated, non-identifying analytics are produced from those logs, the aggregated statistics themselves may be kept indefinitely, since they no longer relate to an identifiable individual. Should a newsletter feature be introduced, subscriber email addresses will be kept for as long as the subscription remains active, plus thirty days after an unsubscribe request to confirm the removal was processed correctly.

6. Reader rights and how to exercise them

A reader based in Indonesia, and any other visitor, may ask Raloden to confirm whether it holds personal data about them, to receive a copy of that data, to correct an inaccuracy, or to have the data deleted where retention is no longer necessary for the purposes described in Section 3. A reader may also object to a particular use of their data or ask that processing be restricted while a dispute is reviewed, and may withdraw a previously given consent at any time without needing to give a reason. To exercise any of these rights, a reader should write to [email protected] with a description of the request and enough detail, such as the approximate date of a prior message, to allow the editorial office to locate the relevant record. Raloden aims to acknowledge a rights request within five business days and to provide a substantive response within thirty calendar days, extending that period only where the request is unusually complex and after informing the reader of the delay and its reason.

7. Service providers and other recipients of information

Raloden uses a small number of outside providers to keep the website running and to handle correspondence, and each is bound by its own data-handling terms as a condition of providing the service. Website hosting and content delivery are provided by a commercial hosting company operating data centres in the Asia-Pacific region; that provider stores the raw server logs described in Section 2 on Raloden's behalf and does not use them for its own purposes. Outbound and inbound email connected to the [email protected] mailbox is handled through a standard business email service, which stores message content on secure servers until a message is deleted by editorial staff. If a future analytics tool is enabled, it will be a privacy-conscious, cookie-light service configured to avoid collecting a visitor's full IP address, and it will be named in an updated version of this section before it is switched on. Raloden does not otherwise share reader information with advertising networks, data brokers, or unrelated third parties.

8. International transfers of information

Because the hosting and email providers described in Section 7 operate infrastructure across more than one country, a message submitted from Indonesia may be stored on a server located outside Indonesia, including in Singapore or another Asia-Pacific location used by those providers for redundancy. Where information is transferred outside Indonesia, Raloden selects providers that maintain recognised technical and organisational safeguards, such as encryption of data in transit and at rest, and that are contractually restricted from using Raloden's reader data for their own purposes. Raloden does not transfer reader information to a provider located in a jurisdiction it has reason to believe lacks a workable framework for protecting personal data. A reader who wants more detail about a specific transfer relevant to their own information may request it using the contact details in Section 9.

9. How to raise a question or a complaint

Questions about this policy, requests under Section 6, or concerns about how information has been handled should be sent by email to [email protected], or by post to the editorial office at Jalan Sudirman No. 45, 12930 Jakarta Selatan, DKI Jakarta, Indonesia. Correspondence may also be directed by telephone to +62 21 2184 7201 during office hours, Monday through Friday, 09:00 to 17:00 WIB, though a written follow-up is recommended so the request can be tracked properly. Raloden aims to send an initial acknowledgement within five business days of receiving a written complaint and a full response within thirty calendar days, consistent with the timeline described in Section 6. If a reader remains unsatisfied after that internal process, they retain the right to raise the matter with the competent Indonesian data protection authority once its complaint-handling function is formally operational, or with another relevant regulator in their own country of residence.

10. Security measures

Raloden limits access to contact-form submissions and to the [email protected] mailbox to the small editorial team that needs it to answer correspondence, and access credentials are unique to each staff member rather than shared. The website is served over an encrypted connection, so information typed into the contact form is protected in transit between a reader's browser and the hosting infrastructure described in Section 7. Server access logs are stored on infrastructure that is not publicly reachable and that requires authenticated access for review. While no online system can be described as entirely free of risk, Raloden reviews these practical safeguards periodically and updates them as the site's features evolve.

11. Changes to this policy

This policy may be updated from time to time to reflect a change in the website's features, in the providers listed in Section 7, or in applicable Indonesian law. When a change is more than a minor clarification, Raloden will update the "Updated" date shown at the top of this page and will add an entry to the revision log in Section 12 describing what changed. Continued use of the website after an update takes effect constitutes acknowledgement of the revised policy, though a reader who disagrees with a specific change may still exercise the rights described in Section 6 at any time. Readers who want to be notified of substantive changes may write to [email protected] to ask to be informed directly.

12. Revision log

• 18 August 2026 — Expanded the policy to add concrete retention periods, a named list of service providers, and a dedicated section on international transfers.
• 2 June 2026 — Clarified the legal basis for processing contact-form messages and added the response-time commitments described in Section 6.
• 14 March 2026 — First published version of this Privacy Policy, covering the launch of raloden.info and its contact form.